Bilancy

Refund Policy

Review Bilancy's refund policy for custom YouTube automation, video production, thumbnail, script, and channel growth services.

Last updated: June 1, 2026

Custom Service Work

Bilancy provides custom digital services such as video editing, scripts, thumbnails, voiceovers, SEO preparation, and channel setup. Because these services require time, labor, and project-specific production, refunds are limited once work has started.

Before Work Begins

If you cancel before production has started, you may request a refund. Any payment processor fees, consultation costs, or already-purchased project assets may be deducted where applicable.

After Work Begins

After research, writing, design, editing, voiceover, or project setup has begun, refunds are not guaranteed. We will prioritize revisions and reasonable fixes within the agreed scope.

If a project cannot be completed due to an issue on our side, we may offer a partial refund, replacement deliverable, credit, or other fair resolution.

How to Request Help

Contact info@bilancy.com with your project details, order information, and the reason for your request. We review refund and revision requests case by case.

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